FAQ

Frequently Asked Questions

Common Questions

Most Popular Questions

Yes, all units are genuine, brand new and sealed. We are legit as our company is fully registered with traceable reference. Our supply chain is 1st tier with ISO certification.

Our minimum order quantity is 500 units and for desktops it is 100 units.

We are based in Botswana, Africa. We can deliver any where.

Our time of delivery depends on the quantities order. Anything below 1000: takes 45-60 days including shipping. The shipping takes longer duration and may go to 75 days due to external forces out of control. The larger quantities require longer time.

We give you factory price and because we do in bulk we are able to give you the best price.

We offer 7 days replacement for factory defects and 12 months service warranty. However, Warranty services duration can be increased with an additional cost.

When you have a requirement, you can email us or contact via Whatsapp number give on website. We will then give you all the specs as per your requirements. Once you are satisfied with the specs then we send you the quote. Once you agree then you pay the deposit 50% and rest amount before shipping. Client pays all customs and any levies.

We do not have store. We are manufacturers and we have a factory and we show the samples at the factory.

Yes, we offer local after sales service and warranty service as per the warranty service policy.

Yes, we do have quality process and systems in place. We have applied for ISO 9000 and we shall be certified before the end of 2024.

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